The Effect of Trauma

Post-Traumatic Stress Disorder (PTSD)
This is the term given to a particular range and combination of reactions following trauma. Reactions following trauma can be divided into three main groups:

  • Re-experiencing the event – a feeling that you are experiencing the original event all over again, through memories intruding into your waking or sleeping life.
  • Arousal reactions – you feel persistently aroused, nervous, agitated sense, anxious, tense, unable to settle or concentrate, over-reacting very sharply to small things and especially, having trouble sleeping.
  • Avoidance reactions – you make frantic efforts to avoid anything that could remind you of the trauma, or cause you to think or talk about it in any way. You may shut down your feelings about other people and things you normally care about and keep to yourself. You may feel unusually withdrawn and emotionally numb.

Five stages of trauma / loss:

  • Denial
  • Anger
  • Bargaining
  • Depression
  • Acceptance

The following is some general advice to help you cope with trauma in general and Post-Traumatic Stress Disorder in particular:


Express your emotions.
Talk about what has happened as often as you need to. Seek trauma counselling.
Try to keep your life as normal as possible by following daily routines.
Find opportunities to review the experience.
Look to friends and colleagues for support.


Use alcohol, nicotine or other drugs to hide your feelings.
Simply stay away from work or isolate yourself. Seek help and support instead (counselling).
Allow anger and irritability to mask your feelings.
Hide your feelings and be afraid to ask for help.
Think your feelings are a sign of weakness.

I am writing this letter to recommend the services of NHPA to you. During the past 10 years our company has been working with NHPA on numerous different kinds of projects, including Hijack Awareness, Advance Driver training. The company offers high quality services. We can confirm that we have always been satisfied by their work. One of the projects that we worked on pointed out the concern for quality and attention to detail that the company has. In our opinion it has been the industry knowledge and the creativity of the NHPA that resulted in such impressive results. I would like to ask you to consider the NHPA for the needs of your company, and strongly recommend their services.

Mpho Moerane
ABSA Executive Protection

To date we as the ESKOM Group Capital Division have enjoyed a good and reliable service from the NHPA. All training requirements were appropriately and satisfactorily met. I have personally found the team to be very friendly and accommodating in terms of training requests and always showing a willingness to meet and even exceed the customer’s requirements. The team adds value to our safety training programme. Thank you for excellent service.

Sheryl Isaacs
ESKOM – OHS Manager, SHE Management Department

This serves to confirm that we have been making use of the services of NHPA for both driver assessments and anti-hijack training over the last 10+ years. I have found the company to be very reliable and professional. In addition, the quality of the services rendered often exceeds expectations. During the anti-hijack session, the potentially life-saving information is shared in such a way that it is not only enjoyable, but remembered and practiced immediately afterwards.

Elmarie Botha
Change Management, JT International

I write to express my sincere gratitude for the services delivered to the United Nations Population Fund (UNFPA) East and Southern Africa Regional Office. Thank you for the time afforded to come and address us. The UNFPA Regional Office is planning to have further presentations in the future and would on that occasion draw on the expertise of the National Hijack Prevention Academy.

Dr. Julitta Onabanjo
Regional Director – East & Southern Africa, UNFPA

Many thanks for sending through the information on the course we attended with NHPA. We found the course great value and really appreciate the efforts in assisting customers. The presenters were first class. Please pass on my thanks to all concerned.

Peter Nichols
Managing Director – Food Services, Compass Group

This serves to confirm that the NHPA has been a supplier for Group Security Services within the Nedbank Group on a national basis. We have been working with them for a few years and feedback received from Nedbank staff has been very positive.

Naledi Mokoena

I'd just like to say thank you so much for Richard's time as he went through the session with us. It was thoroughly enjoyed by all and we all learnt so much from the session, it has improved our lives. Thanks to all at NHPA.

Charmaine Tracy Pellarini
Accenture South Africa